2Q Instant Insight

Get fast and accurate insights into your engagement levels

By answering two simple questions you can find out how engaged you are in your workplace. Using the Best Companies 9 zone model you can then compare yourself against others, your team and your organisation.

Start completing your profile using the 'Compare' option in the menu to populate the engagement profile.

COMPARE

Quickly compare your result with people in your location, job role or sector.

The more that you complete your profile, the more accurate a comparison you will get.

MEASURE

Find out how engaged your team or company is by measuring your colleagues.

See if you could become accredited by Best Companies.

COMPARE

Get started by tapping the Job Grade option here

Are you more or less engaged than others?

Fill in the sections of your profile and compare yourself against similar profiles

The more that you complete your profile, the more accurate a comparison you can get

Job Role - Selecting your job role here will help ensure that you are comparing against others doing the same as you day to day. This will help provide you with a more accurate comparison

Enter your job role below

*there aren't enough profiles to narrow down your comparison using this job role yet

Location - When comparing your engagement against others, focussing in on where you are working helps localise the results and give a more accurate comparison

Enter your location below

*there aren't enough profiles to narrow down your comparison using this location yet

Job Grade - Whether you're a team member, manager or director you can compare your engagement levels with others of a similar job grade

Pick your job grade from the options below

Measure your team - Want to see how engaged your team is?

By inviting your teammates to answer the 2 questions, you can generate a free team engagement profile. This profile will give a clear picture as to the engagement levels that you have as a group.

Measure your company - Want to see how engaged your company is collectively? By inviting everybody in your organisation to answer the 2 questions you can create a free Company Engagement Profile.

Best Companies Accreditation - To see what your potential Best Companies accreditation rating could be, you must measure 30 or more employees in your organisation. The more people that take part, the fuller a picture you will see.

MEASURE

Find out how engaged your team or company is and see if it could become accredited

We'd love to hear from you

If you want to get in touch to find out more about how Best Companies can help you with your engagement journey, you can reach us on the phone at 01978 856 222, or by email at [email protected].

Currently, you fall into the 'Highly Satisfied' zone

Don't agree with your result?

You can explore the 9 zone model by clicking on the two white arrows below. If you feel that a different zone better describes your situation, click on 'Change to this zone' to switch.

Answer the following two questions to find out how engaged you are in work

On a scale of Stressed to Calm, how have you felt in work recently?

Stressed Calm

On a scale of Bored to Enthusiastic, how have you felt in work recently?

Bored Enthusiastic

Privacy Notice

Last Updated: 13/02/2019

Here at Best Companies we care about being transparent with our visitors and users. Please read the information below to understand how your data is used in order for us to provide you with the 2Q Instant Insight service (referenced throughout this privacy notice as “2Q”).

Not got a lot of time? Here are the basics:

We will never sell your personal data to anyone.

The personal data we are provided with, either directly from an individual or from an organisation that we are providing a service to, will only be used for the purposes outlined below, we never sell on your personal data.

Why and how do we collect information?

Our main purpose for holding your personal data is to provide you with the features, services and website to provide a fast and accurate insight into your engagement levels to meet your information management and people strategy needs. We collect information through various ways. Below outlines, how we collect the information we hold:

Completing a 2Q Instant Insight survey: You can choose to take the 2Q survey anonymously. We will ask you two questions to measure your engagement as well as your job grade, job role and location information used to generate your customised report. This data will be included in our anonymous and aggregated 2Q Instant Insight database.

2Q Sign In: A LinkedIn or Facebook profile is required to access a 2Q Account. We use either LinkedIn or Facebook to authenticate your sign in. To personalise your experience we will use your name and photo from the social platform, in order to identify you with your account we will also collect your email address. We will not have any access to your social platform password, your password remains with the social platform.

Browsing our Website: We will ask for your consent to receive 2Q cookie information when it is not a required cookie, this is for recording the 2Q web page you requested and to record information on our server logs from your browser, including your IP address. This helps us understand the countries we are covering and helps us understand how people are using our 2Q services for us to be able to make future improvements.

Requesting further information: If you request further information from us, you will be asked to provide us with your email address. By providing your email address you are consenting for us to notify you as and when new features become available. You may opt out of these updates at any time.

Businesses that use our Services: We may receive data such as email address, job grade, job role and location information from your employer, should your employer choose to make use of our 2Q management services for businesses. If your employer is a Best Companies 2Q customer, you can learn from your employer about what information it shares with us, which will vary based on the Service.

Your Data, Your Rights: You have a right to be informed of personal data processed by Best Companies, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive from Best Companies a structured and common format of the personal data you provided to us. We can only identify you in relation to the 2Q services via your email address and we can only adhere to your request and provide information if we have personal data about you, through you having made contact with us directly and/or having signed in to the 2Q service. We cannot provide, rectify or delete for any personal data that we store on behalf of our users making use of the 2Q business services under the Employers Agreement. In the event that your employer provided the information to us, they are the Data Controller and you will need to send your request to them directly.

Request to be forgotten: As an individual, you can request to be forgotten which means deleting your 2Q Account at any time by

Should you have any questions relating to this privacy notice and/or relating to the use of personal data you may contact Best Companies’ compliance team by email at [email protected]

The Full Disclosure

What information do we collect?

We collect the below types of information to deliver our 2Q service and to operate our business. The information collected will vary depending on the 2Q service being delivered.

1. On the behalf of an employer or individual representing an entity that has accepted our 2Q Employers Agreement to receive the 2Q business service, we will collect your employees' emails, job titles, job descriptions, and other related information the business choose to provide, in order to provide the requested 2Q service;

2. Name, profile picture and email information when you connect to our Website or Services with a third-party social media provider (Facebook or LinkedIn);

3. Usage data, such as information collected by cookies about the 2Q pages viewed, links clicked, and other actions taken when accessing our Website or Services;

4. Activities, interactions, and other computer and connection information (such as IP address) relating to use of our Website and Services;

5. If you are an individual whose employer has signed up for a Best Companies b-Heard survey, this is a separate service, please read the privacy notice for this service at www.b.co.uk/privacy-notice

How do we use the information we collect?

2Q uses the information we collect for the following purposes:

1. To provide the 2Q service to you or your employer (if they have accepted the Employers Agreement with us);

2. To aggregate the 2Q data and average against our 2Q database to generate personalised reports for our 2Q users and expand our anonymous 2Q database;

3. To provide information about our Services, offers, and events;

4. To personalise the content and experience on our Websites and Services;

5. To secure the Website and Services, and prevent abuse or fraud;

6. To undertake related tasks for legitimate business purposes and other purposes as disclosed at the time of collection.

How do we use the collected information?

Develop 2Q Data: If you choose to provide information through our 2Q Website and Application, the data you input is used to develop our anonymous and aggregated 2Q database.

Service communications: Service-related announcements will be sent to you when necessary. For instance, we might send you an email if a Service is suspended for maintenance. We may also request your participation in a feedback survey; this will be purely for research purposes in order for us to improve the 2Q service. You may not opt-out of these communications because they are not promotional in nature.

Promotional messages: You may receive marketing communications from us about our Services, practical guidance about employee engagement, or our events. Should you sign-up for a 2Q account and consent to receive marketing and no longer wish to receive any marketing emails from us, you can subscribe or unsubscribe from receiving certain types of emails through the email settings of your 2Q account. You may also opt-out of receiving these communications by clicking the unsubscribe link provided in each communication and following the instructions provided.

What about Cookies and similar technologies?

Like most organisations, we use Cookies. They help us provide our users with a better website experience by enabling us to monitor which pages they find useful and which they do not. We will ask for your consent to track Cookies when you first arrive at our website. Alternatively, you can ask for more options to further understand which Cookies we are using and how they are being used.

Cookies are small text files that are automatically placed on your computer or mobile device when you visit a web site, which are stored by your Internet browser. A cookie in no way gives us access to a user’s computer or any information about them, other than the data they choose to share with us. Most web browsers allow some control over most cookies through the browser settings, including how to see what cookies have been set and how to manage and delete them (visit www.aboutcookies.org or www.allaboutcookies.org). To find out more about the cookies we use please view our Cookies Policy. This can be viewed by clicking the cookies link on the webpage. Please note that if you choose to delete or disable any cookies, our Website or Services may not function properly and your access to some parts of our Website or Services may be degraded or restricted.

Where are we located?

Our headquarters, website and services are located and hosted in the United Kingdom. If you are visiting or providing information from a country outside of the United Kingdom with laws governing data protection, collection or a country where there may be restrictions on organisations freely transferring personal data, please note that you are transferring your data to the United Kingdom.

You should be aware that:

1. Your personal data is being transferred to the United Kingdom,

2. The access, use, storage, and other processing of your personal data is in the United Kingdom; and

3. Jurisdiction for any data issues shall be settled in the courts of England and Wales.

Your Individual Rights

Under the General Data Protection Regulation, individuals within the UK and EEA have a right to be informed of personal data processed, a right to request the rectification/correction, erasure, restriction or objection of the processing. You also have the right to request a structured and common format of your personal data. Please be aware that not all requests are absolute rights and a request will be considered on a case-by-case basis.

We can only identify you in relation to the 2Q services via your email address and we can only adhere to your request and provide information if we have personal data about you through you having made contact with us directly and/or you using our 2Q service. We cannot provide, rectify or delete any data that we store on behalf of those organisations (such as your employer) who are receiving the 2Q business service. In the event that the information was provided to us by your employer, they are the Data Controller and you will need to send your request to them directly. For individuals who have individually connected with Best Companies, please contact us directly regarding a request in relation to your individual rights.

Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the 2Q Website and/or Services. You further agree that Best Companies shall not be held liable with respect to any loss and/or damage to your personal data if you choose to withdraw consent.

Where personal data is processed for the purposes outlined in this Privacy Notice on the lawful basis of Best Companies’ legitimate interests under the UK Data Protection Act 2018, you may contact us to make a request in relation to your individual rights by emailing [email protected].

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

How long will we retain your personal data?

As an individual, we will store your personal data until such time when you either close your 2Q account; ask us to remove your personal data; withdraw your consent. All other data as specified in this privacy notice will be retained for as long as is necessary for the purpose(s) for which we originally collected it, such as on behalf of the organisation who provided us with the personal data in their Legitimate Interest. In the case of an organisation who has submitted the personal data to us, they are in full control of this data and their determined retention should form part of their retention schedule. We may also retain information as required by law.

Our Security Statement and Processors

Best Companies is dedicated to protecting all personal data we receive using industry best standards. All data is only accessible by authorised personnel and Best Companies employees who are all contractually subject to confidentiality. We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorised access, disclosure, alteration, and/or destruction. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, and we make use of privacy-enhancing technologies such as encryption. An external auditor conducts an annual vulnerability assessment and penetration test on our systems.

Best Companies has been independently verified and certified for Cyber Essentials Plus, which is a UK Government-backed cyber security certification scheme. We have a Data Protection Officer who monitors our ongoing compliance with data protection laws and regulations, such as the GDPR. We view compliance with the GDPR as an ongoing journey. We will continue to focus on ongoing GDPR requirements, such as evaluating the data protection impact of new products and services on our users’ personal data, and training employees about protecting the privacy of personal information. In addition, we will continue to monitor new guidance on best practices for implementing the requirements of the GDPR. You or your employer (where they have agreed to our Employer Agreement) are in full control of your personal data at all times.

To provide the 2Q service we use a select number of trusted external service providers (known as Data Processors) for technical data analysis, processing and/or storage offerings. These service providers are carefully selected and meet high data protection and security standards. We only share information that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions.

Our service providers include:

• Microsoft Azure, and Azure SQL DB, (Service Location: United Kingdom): required to store and process the site files and data. Azure SQL DB is a globally distributed, database service. To ensure the availability and response of the 2Q service, we will be continually monitoring the geographical regions offered for our 2Q service, with a view to expand the data provision to the Azure geographical regions in which our users are interacting with us in. This is to ensure we are able to provide a highly responsive application on a global scale. We will update this Privacy Notice as we increase the regions we store the data.

• Salesforce and FreshService: used by Best Companies for maintain business operations, customer relationship management and IT service management.

• SendGrid: provides email sending services which we use to send all electronic communications relating to 2Q.

• Analytics: for tracking events, location and page hits that assist us in the improvement and optimisation of the analysis of data supplied via the 2Q Platform for content enrichment, our marketing activities and lead generation purposes, including Google Analytics, Google location API, Facebook and LinkedIn.

• LinkedIn and/or Facebook: are used as an authentication provider. These third parties may use cookies, web beacons, and other storage technologies to collect or receive information from applications and websites you visit, including elsewhere on the internet and use that information to provide measurement services, target ads that are specific to those third parties as Data Controllers in their own right. In order to understand how they use your data please review their privacy notices: https://www.facebook.com/about/privacy/; https://www.linkedin.com/legal/privacy-policy

If you wish to disconnect your LinkedIn and/or Facebook account from the 2Q service, you can do so at any time through the privacy settings of the specific social platform. After you, disconnect your 2Q account we will continue to retain your personal data, for your future use until you ask us not to. We may contact you occasionally to remind you of the existence of your 2Q account and the personal data we are holding on your behalf.

Best Companies’ Websites may contain links to other websites that are not owned or controlled by Best Companies. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware of when you leave our Website and to read the privacy policies of each and every website that collects personal information.

International transfers of personal data

EU data protection rules apply to the European Economic Area (“EEA”), which includes all EU countries and the non-EU countries of Iceland, Liechtenstein and Norway.

Our service providers, which are assisting us in processing personal data (known as Data Processors), are based within the United Kingdom, United States and the European Economic Area (EEA). The United Kingdom is set to leave the European Union on 29th March 2019. Where there is a requirement to make a restricted transfer of EEA personal data (this typically involves a data transfer from inside the EEA to a country outside the EEA), we will ensure personal data will be protected where the transfer meets at least one of either: the EU Commission has made a full finding of adequacy about the country and/or territory; the transfer is covered by the EU-US Privacy Shield framework; the organisations have agreed to the EU Standard Contractual Clauses.

Where not required for processing, we will make the data anonymous so that it is never possible to identify individuals (even when combined with other information available to the receiver), and therefore not personal data. This will mean that the restrictions do not apply and we are free to transfer the anonymised data outside the EEA.

Will we make changes to this privacy notice?

Yes, we may make changes to this privacy notice to align with our operations and evolving laws. If we make changes to this privacy notice, we will post those changes here and in other appropriate places. We reserve the right to modify this privacy notice at any time, so please review it regularly. If we make significant changes, we will notify you here, or by other reasonable means. This privacy notice is currently only available in English. In the event non-English translations of this privacy notice are provided, it is done so for convenience only. In the event of any ambiguity or conflict between translations, the English version shall always take precedence.

Compelled Disclosure

Best Companies reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

Data Privacy Questions?

If you have a question regarding our privacy notice, or should you want to contact us regarding your individual rights, please email your request for the attention of the Data Protection Officer

Email: [email protected]

Please allow up to 72 hours for a response. Cookie Policy

Last updated: 19/12/2017

What is a cookie?

A cookie is a small file of letters and numbers that is stored on a user’s computer or mobile device, if they agree, when visiting a website. These cookie files are used by websites to do many different jobs such as helping the user navigate the site effectively or storing their preferences.

How we use cookies

Our website uses two types of cookies which are detailed below. These cookies allow us to distinguish a user from any others of the website, helping us to provide them with a good experience when they browse our site and, also, allowing us to improve our site.

Overall, cookies help us provide our users with a better website by enabling us to monitor which pages they find useful and which they do not. A cookie in no way gives us access to a user’s computer or any information about them, other than the data they choose to share with us.

Any users can choose to accept or decline cookies. Most web browsers automatically accept cookies, but anyone can modify their browser setting to decline cookies if they prefer. However, this may prevent them from taking full advantage of the website.

The cookies we use

‘Analytical’ Cookies

These cookies allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

The information recorded using this cookie is entirely anonymous.

‘Strictly Necessary’ Cookies

These cookies are necessary for the functionality of the site. They allow users to navigate around our website and use essential features such as secure areas, live support and online registration, to name but a few. The only information recorded in these cookies is an anonymous unique identifier which is only meaningful to our site and lives only as long as you are browsing the site. Once the browser is closed, the identifier is no longer used by the site. This identifier is used to recognise who you are while you are browsing.

You can see this in action by logging in to the site. While you navigate around the pages, the site remembers who you are and that you are logged in using the identifier stored in the cookie. When you close your browser, opening a new one and re-visiting the site, you will be required to log in again.

Preventing the use of these cookies prevents the website from functioning properly and may cause issues when trying to use the features in our website.

We use these Strictly Necessary cookies to…

Remember who the user is when they are logged in to the website.

Record information the user enters in forms when they navigate to different pages in a single web browser session. This is known as a session type cookie.

Remember who the user is when using the Live Support system. This cookie is a persistent cookie.

How do I change my cookie settings?

Most web browsers allow some control over most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

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We're here to help you get a better understanding of how engaged you, your team or company are.

Want to know more about Workplace Engagement and it's importance? Watch the short video for a brief overview.

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Workplace engagement and its importance

The Best Companies 9 Zone model

Your dashboard

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